Step Into Superior Satisfaction

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Categories: Automotive

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David Thompson became Service Manager at Nelson Nissan in Broken Arrow in May of this year.

December 2018: David Thompson was made service manager of Nelson Nissan in early May of this year.  He loves helping others and has had the good fortune of enhancing and expanding his department with the addition of several employees in the short time he’s been there.  “We have a great team and all enjoy providing exemplary service and Nissan recommended maintenance to keep your car running at optimum,” says David. "We value our customers and appreciate the opportunity to provide professional services as the department continues to expand,” says David. 

“We stock most major tire brands and extend a price-match guarantee on any tire purchased.  If we don’t have the tires you want, we can have them here in one day.”

David loves the outdoors, fishing, hunting and camping with his wife of 29 years.  They have four kids and seven grandchildren.  He is outgoing and loves to laugh.

When you bring your vehicle to the service department you’ll get the standard visual vehicle inspection.  But, the techs here go one step further by providing a two-minute video of the inspection to each customer while they relax in the lounge area, at work, or at home. If anything needs repaired or replaced, the customer is advised what the cost will be at the end of the video.  You will receive a text message with a quote which you can then accept or decline by conveniently checking a box to proceed with the service.

“We look forward to future growth in the department,” added David, “and to better serve our customers, we are currently remodeling in some areas.  We have an Express Lane providing oil changes, tire rotations, oil, air and cabin filters, wiper blades and other quick services.  We also honor competitive coupons for any service or repair.”

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David also explained Nissan’s One-to-One Rewards program that is one way of saying “Thank You” to loyal customers.  The program is offered at absolutely no cost.  Once you’ve signed up, members receive $25 toward service, as well as $250 toward a one-time vehicle purchase at Nelson.  Members may use their One-to-One Rewards account every time they make a purchase at Nelson Nissan, and receive 5% of the pretax sale amount loaded onto their account for future use.  They also earn more dollars, applied to their account, by shopping online at select retailers (see dealer for details). As dollars accumulate, they may be used for any future services purchased at Nelson.  This program is not unlike discount programs that have been offered for years by airlines, hotels and other retailers.  Ask for more information next time you visit David in the Service Department.

Nelson is a Christian dealership and volunteers extensively throughout our communities with non-profits like Blue Star Mothers and Night Light Tulsa.

When your vehicle next needs service or maintenance work, pull into the Service Drive and give David a wave.  He and his professional team will make you feel welcomed.

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Parts team includes Shari Grady, Rich Strain, Parts Manager Rob Richmond and Dustin Capps.

See more about Step Into Superior Satisfaction:

https://www.valuenews.com/step-into-superior-satisfaction-news-article_4707

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