Going the Extra Mile

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Categories: Automotive

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The South Pointe Chevrolet service advisor team including (L-R) Kenny Peevyhouse, Mike Wolfe, Wes Adams, Jody Moore, Awdin Torres and service director Alan Mclaughlin.

By, Macy Goodnight; June 2021: Summer travel can be spectacular on the open road, and smart travelers always know to ensure the mode of transportation is reliable and safe before venturing out. If you’re making plans to load up the family for a destination drive, make sure to get your vehicle to South Pointe Chevrolet Service for a free 32-point inspection for safety first.

Breaking down on the side of the road is never something anyone plans on, and the best defensive is preventative service. The service team at South Pointe maintains a solid reputation for honest, highest-quality customer service. Service director, Alan Mclaughlin, and his team strive to provide the most outstanding and exceptional auto support because they know that there are many choices for dealerships offering service. “We do all the extra things we do so our customers want to come back to us,” said Alan. “We are always grateful when our customers choose us.” Their free 32-point inspection once a year on a vehicle can be the best deterrent to more trouble on down the road.

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Service technician Steven Olson performs a 32-point vehicle inspection.

A summer inspection before travel is vitally necessary to ensure the safety of your family while traveling. Extreme temperature changes with seasonal shifts can wreak havoc on the internal and external workings of a car or truck. The South Pointe inspection will include checking tires, wipers, windshield, battery, hoses, and more for wear that could pose a hazard, or could potentially be more damaging and expensive to fix later on. Annual inspections on vehicles are a responsible part of ownership, and as there is no charge at South Pointe, why wouldn’t it be one of the first things on your list of travel preparations? “It’s just smart to make sure it’s done, to let you know if you have anything to be concerned about for you and your family’s safety,” Alan said.

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Service technician Jorge Quintanilla replaces an engine air filter.

The highly trained technicians in the service center are always up-to-date on the latest technology to ensure that inspections are thorough and comprehensive. Inspections rarely last longer than 30 minutes, and no appointment is necessary. As with all services, hospitality is top-rate, with comfort and transparency high on their list of qualities. Refreshments are available while you wait, and for larger scope services that take more time, loaner cars and a shuttle service are available. “We really take care of your car,” said Alan. “We try to wash each car every time you come in for service and make sure we put down floor mats.” Comfort is key with a super clean facility and friendly staff, including warm and smiling greeters to ensure customers are cared for with their first step on the lot. “We will even walk you to your car when you pick it up to make sure you’re good to go, and if you have any questions,” Alan said. “We really care about safety, and our greatest goal is to make sure our customers are 100% satisfied. We want our customers to feel like family because that’s how we would want to be treated.”

See more about Going the Extra Mile:

https://www.valuenews.com/going-the-extra-mile-news-article_4838

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