First Call

Your First Source for Seniors Aging in Place

Home is where the heart is, and many older adults prefer the comfort and dignity of remaining in their homes during their golden years. The demand for a trusted choice in personalized, compassionate, and reliable in-home care has grown exponentially as our senior population has grown.

First Call Medical in Tulsa, Oklahoma is locally owned and operated by the Joe Wolfe family, with offices in Tulsa, Oklahoma City, and Springfield, Missouri. They are well known as industry leaders in medical staffing, home care, and sitting services. Their staff provides services for home health care needs whether it be for a senior, family member, friend or loved one. Their services can be customized and range from personal care to assistance with activities of daily living, light housekeeping, meal preparation, companionship, medication management, and skilled nursing services. 

“What we do really matters in our communities. Some of our often-requested services include Certified Home Health Aides who are trained to help take clients from sad to happy because they just need help.  We follow strict rules and guidelines, and our caregivers are fully vetted. We have found some new clients who have not had consistent caregiving.  Our help increases their quality of life and independence,” said First Call’s Branch Director, Jennifer Tyrl. “We have strict hiring standards,” added First Call’s Vice President of Operations, Susan McKemy

How Your Happiness Formula Begins, What to Expect:

1. Upon your initial inquiry, the intake coordinator takes your information regarding your needs.
2. First Call’s Clinical Director contacts you and schedules a free in-home nursing evaluation that always begins with “How are you? What are your needs? How can we help you?”
3. Service determination and personnel matching is accomplished.  First Call emphasizes the importance of the right personality and caregiver matches – it’s their SUCCESS FORMULA. 
4. Your customized schedule is created to ensure consistency and positive caregiving. 
5. Intermittent follow-ups and ongoing reports referencing conditions and changes are maintained for all long-term and short-term clients. First Call’s Clinical Director also amends client plans as needs change over time.

FIRST CALL SERVICES

First Call Medical is state licensed, insured and bonded.  All caregivers are licensed or certified, insured and bonded. “We require continuing education and yearly competency testing,” emphasizes Susan. Our staff are highly valued by our individual clients as well as by many facilities who require contingency staff when needed.”

• Skilled nursing and medical care: For seniors with complex health conditions, First Call Medical can provide access to registered nurses (RNs) and licensed practical nurses (LPNs). These professionals can help with medication management, wound care, post-surgical recovery, and chronic disease management, all within the comfort of a patient’s home.
• Non-skilled Nursing: Helps with activities of daily living such as bathing, meal preparation, light housekeeping, shopping and other activities.
• Companionship Sitters: Short-term and long-term companionship care helps to raise spirits with thoughtful interactions with First Call’s Certified Nurse Aides and/or Certified Home Health Aides, wound care, post-surgical recovery, and chronic disease management, all within the comfort of a patient’s home.

COMMUNITY and TEAM COMMITMENT

First Call actively supports every community they serve and employees too!  From partnering in food drives, public fundraising for various community organizations, assisting care facilities with their events, along with other senior related needs – First Call contributes to local needs of all shapes and sizes. Additionally, they are active members of many professional organizations including OKSLA, Leading Age, Case Managers Society of America, and Estate Planning Associations.

Walking through the doors at First Call you’ll notice the staff members are some of the happiest on the planet! The company is high on employee appreciation and often celebrates both individual and team members accomplishments, holidays, and many things meaningful to the group. “If you’re in the industry and want to be on our team where you will be appreciated…then contact us,” says Susan.

WHY FIRST CALL 

First Call, above all, are nice people helping people.  They take time to understand you and your needs using empathy and compassion.  You will value their reliability and professionalism, kind problem solving skills and follow-through, all fulfilled with thoughtful communication.

For more information call your friends at First Call Medical: Tulsa @ 918-665-1011; Oklahoma City @ 405-842-7775; and Springfield, Missouri @ 417-886-1001 – view their website: www.My-FirstCall.com.