By: Whitley Mumm | Category: Lawn & Garden | Issue: April 2018
President Travis McCrate beams as he shows me a picture of the majority of the Tulsa New Holland team. “At Tulsa New Holland, our staff members are more than coworkers, they’re friends and family… We’re a family who treats our customers like family – family serving family.”
For McCrate, Tulsa New Holland really is a family affair. His father opened Tulsa New Holland 32 years ago this year. Travis followed in his father’s footsteps, starting in shipping and receiving, moving to parts, service, and then sales. Working in each department allowed him to learn the business from the ground up, and made him an effective President by being experienced in all areas of the company.
Over one third of Tulsa New Holland’s staff have been with the dealership for over five years. General Manager Kelly Umphrey has been with Tulsa New Holland for 25 years, lead mechanic Tony Bates for 26, Accountant Kasey Carradini for 18, and Receptionist Gina Simmons for 13. Commitment to serving Tulsa and the surrounding communities runs deep.
Because of the staff’s vast experience and commitment to their business, your buying experience at Tulsa New Holland is one of a kind. You can be sure you are getting the best customer service from the most knowledgeable team in the area. When you buy from Tulsa New Holland, not only are you getting top-notch equipment, you’re gaining a partner for life.
“Here – our customers are welcomed right into the family. We go above and beyond to do whatever it takes to solve our customers’ problems. If your tractor is broken down after hours, we’ll come fix it for you. You can walk in anytime and talk to the owner and managers,” McCrate said.
At Tulsa New Holland, you won’t hear a script or a sales pitch. The well-versed staff will listen to your needs and find the perfect equipment to match your budget. From there, the team works with each customer to provide product and pricing options catered to the individual and their specific needs.
At Tulsa New Holland, you’re more than a number… You’re a valued member of the family and a “Partner for Life”. Stop by Tulsa New Holland today for your lawn and agricultural needs.
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