By: Duane Blankenship | Category: Other | Issue: February 2014
New South Pointe Honda service manager Mike Kayser is committed to 100 percent customer satisfaction.
South Pointe Honda is the new name for Joe Marina Honda. Along with the new moniker comes a new service manager, Mike Kayser. “The entire staff of South Pointe Honda’s service department is here to provide exceptional service in a timely manner to each and every customer,” says Mike. “From service advisors to our team of highly qualified technicians, we are committed to 100 percent customer satisfaction.” South Pointe provides top-tier service with everything from oil changes to transmission replacements, tires, batteries and more.
South Pointe Honda came into existence last year and Mike became service manager in November. “Both the company and I have the intent to grow South Pointe Honda, and we have been doing so in every department, especially service,” said Mike. “We are currently looking for highly skilled, qualified technicians.”
“Although South Pointe Honda is a fresh new store with lots of new ideas, we retained several of our long-term employees,” said Mike, “many who have 20 to 30 years experience with Honda. This is permitting us to keep our quality at the top level as we operate at the industry’s highest standard.”
As South Pointe Honda’s new service manager, he continually trains in the latest technology and information to better serve his customers.
Mike Kayser grew up in Tulsa and always had a keen interest in cars. His father and grandfather owned car lots in the area, and Mike got his first car when he was 16. He performed all the maintenance work on it, giving him a great foundation for the position he holds today.
After high school, Mike went to college in Tulsa and drove a Jeep Wrangler. His vehicle needed some work, so he worked part time as a porter at a Jeep BMW dealership. He was well liked and willing to fill in wherever needed. He found that he liked working on the BMW side of the business, and quickly found himself racking vehicles and assisting service department technicians. “BMW was a small dealership with a very high-end environment and I liked it,” said Mike.
Mike married his high school sweetheart and they have two children. He has also previously worked for VW Audi.
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Blankenship graduated from the University of Oklahoma and has enjoyed a lifetime career in advertising. He started his own advertising business in 1993 and enjoys creating graphic art and writing. Hobbies include hunting, fishing and pencil drawings. Duane and his wife, Janice, have been married over 50 years and are active in their church and community. He has been a contributing writer for Value News/Values Magazine since 2005.
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