By: Erica Ludwig | Category: Home Improvement | Issue: February 2017
The office staff of Discount Garage Door pictured left to right: Salesman, Kenny Sims; Discount Garage Door Family Member, Summer Ray; Owner , Dustin Loyal; Discount Garage Door Family Member, Tristin Loyal; Sales Manager, Bill Layne and General Manager, Kyle McIntyre.
The definition of discount is, “offering goods for sale at a reduced price.” Discounted pricing is sometimes associated with lower quality. Not in this case. Discount Garage Door carries an all-inclusive better product with measurable differences.
The company installs 24-gauge steel, high R-value insulated doors and premium garage door operators everywhere from million dollar homes to storage buildings. They use industry and consumer top quality rated products, like Wayne Dalton, Doorlink, Genie, and Liftmaster.
“We know these products are the best and we want to offer them for the best price,” said Owner Dustin Loyal. “Most people associate the term ‘discount’ with a cheap product, but we pride ourselves on that name because of our prices. We just want to do right by people and sell them the best quality part or product for a great price.”
Dustin was born and raised on a farm in Wellston, Oklahoma, before moving to Phoenix at 18 years old. It was there that he began his career in the garage door industry for a national garage door sales, service and installation company. Dustin moved back home to Oklahoma in 2001 and established Discount Garage Door, expanding to Tulsa in 2010. He and his family live in Owasso, his five children being in Owasso schools.
Owner, Dustin Loyal
“We love this city,” said Dustin. “I’m proud to say that Discount Garage Door was honored to pull the float for the Montessori School in the Christmas parade with Jasper leading us.”
Dustin and his staff not only care about the quality of your door, but helping you select what will suit your home best.
“When you set an appointment for a free estimate, a member of our professional team will come to your home. We will measure your existing door and opening, identifying any potential obstacles; overcoming those up front,” said Sales Manager Bill Layne. “We will show you color and panel samples. We also have photos of the actual doors available for your selection, and can provide you with a computer generated mock-up of your selection.”
While most companies offer warranties only up to a year, Discount Garage Door has a five-year warranty on parts and labor.
“Our warranty definitely set us apart,” said General Manager Kyle McIntyre. “Most true warranties are for 90 days to a year, and that’s just on parts. We go above and beyond for our customers by offering a five-year warranty on labor. Our reviews are all five star and by real customers in the Tulsa metro area. We really take pride in that.”
Another unique factor to the Discount Garage team is their four-legged family member. Some folks may also recognize Jasper, Dustin’s Irish wolfhound, from Discount Garage Door events and commercials.
“We’ve kind of dubbed him our mascot,” says Dustin. “He’s our star. He’s the reason that people walk up to us at shows.”
Discount Garage Door operates on a 24/7-business model. An employee is always there to answer the phone, even on nights and weekends. It will cost you the same whether you have an emergency and need someone immediately on a Sunday night or a Tuesday morning.
“We try to stand out from everybody else, from quality of product, to being available for our customers at all times, as well as our quality control even on the smallest job,” said Dustin. “We are always checking with clients on how we can improve. ”
Community service is very important to the family and staff at Discount Garage Door. For the last 4 years, the company has donated 100% of their time and products to St. Jude Dream Homes that have been built in Owasso. Each home received high-end garage doors with operators and professional installation. They have also advocated and donated products and services to Habitat for Humanity, Meals on Wheels, and the Tulsa Performing Arts Center rehearsal space.
“Whether you purchase from us or a competitor, we want you to be well informed about things that matter and are usually overlooked. This is why we created a questionnaire so you know what questions to ask.”
Become a part of the family and give Discount Garage Door a call.
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