By: Deanna Rebro | Category: Automotive | Issue: October 2014
Tim Miller and son, Tim Miller Jr., can help you handle car trouble, as well as offer tips on how to avoid it.
Car trouble. Those are two words every vehicle owner hates. You depend on your car to take you to and from work, the kids’ activities, even a much-needed vacation. But when car trouble happens, inconvenience, frustration and an unplanned expense all come together. Who can you trust to help you through this situation?
Owasso Auto Care at 212 N. Main St. can help you with your problem, and they can help you avoid future problems as well. This little shop in the heart of downtown Owasso has two of the best mechanics in the area, according to owner Tim Miller. “These guys have over 30 years’ experience between them, working on cars and truck of all makes,” he explains. “They are thorough and conscientious. They not only care about cars, they care about the people who bring them in.”
No one needs to feel embarrassed about describing their car trouble by mimicking a sound or demonstrating the car’s behavior. Quite often they can get right to the problem by paying close attention to what the customer is telling them.
Since opening the shop three years ago, people have spread the word among family, friends and coworkers that they can take their car to Owasso Auto Care and have the problem fixed the first time without getting ripped off. Tim understands that people are vulnerable when their cars are not running properly, but he will not take advantage of the situation.
“We will do everything possible to explain the problem in understandable terms, what needs to be done, and keep the cost as low as we can,” he says. When a customer gets a work estimate, they can be assured that is the highest bottom-line amount they will pay. And everything will be done to trim off a few dollars wherever possible. Veterans receive an extra 10 percent discount to thank them for their service.
“I want these people to come back,” he explains, “and to tell everybody they know we are an honest and reliable business that takes care of cars and the people who drive them.” Tim and his crew can go above and beyond the big franchise services because they have no corporate policies to contend with and they are not profit-driven for their shareholders. They simply build their customer base one relationship at a time.
As people keep their cars longer, Tim strongly suggests following the manufacturer’s recommended maintenance schedule to add years to a car’s life. This time of year, it’s important to check all hoses, the heating system and braking system. At Owasso Auto Care, diagnostics are free of charge, so car owners can be aware of any problems that may be lingering in the future.
That’s just another way of helping car owners become pro-active about their vehicles. This same attitude is what saved cancer survivor Tim’s life.
Whether you have car trouble or want to avoid it, you’re in good hands when you bring your car to Owasso Auto Care, open Monday through Friday with no appointment necessary.
For more information, contact
Deanna Rebro has worked in the publishing industry 30+ years, including eight years writing for Value News. She has also worked in real estate for the past six years. Deanna graduated from Kent State University in Kent, Ohio with a B.A. in Journalism. Outside of work, she serves as Vice President on the Board of Directors for Pet Adoption League. “Every story I write is a learning experience,” she said.