By: Christopher Davis | Category: Retail | Issue: August 2013
Spencer Fisher, co-owner of Tulsa Gold & Gems.
For 30 years, Tulsa Gold & Gems has been providing excellent service and top dollar to customers who sell or borrow against gold, silver, platinum and diamonds. This reputation has made them an industry leader. Located at 91st and Yale, their facility combines cutting-edge technology with professional service to offer customers the most fair and secure selling and borrowing experience.
Spencer Fisher, co-owner, has worked hard to maintain an excellent reputation and A+ rating with the BBB, and customers will immediately notice several differences that set Tulsa Gold & Gems apart from competitors. Transparency and fairness transcends the digital and physical realm of the business. Their website features minute to minute updates and an easy-to-use gold calculator so customers can get the best price for their transactions. Inside the store, customers can see multiple high-end spectrum analyzers that test the precise purity of their precious metals and ensure that every karat and gram is accounted for. “We publish what we pay, and pay what we publish,” explains Spencer. “We encourage our customers to go online and check prices because we are confident we will offer them the best price and experience.” This commitment to quality and transparency is seen in other facets of his business as well.
With a staff of 15, employees are not paid commission. This shifts the fundamental motivation behind each transaction with customers, so everyone involved is working together toward the same end in a trustworthy manner. Additionally, with a Tulsa police officer on location 24 hours a day, customers will feel safe and secure while staff analyzes their valuables right in front of them. There’s no guesswork, no surprises – what you see on the website in real time is what you will get paid.
“Most transactions take about 10 minutes or so,” explains Mr. Fisher, so customers can expect swift service in addition to top dollar and security. The facility has two departments – one for selling and one for loans. Upon entry, a Tulsa police officer greets customers and will buzz them in to the appropriate office, depending on their stated business.
Again, this emphasis on security ensures that no one except staff and customers are present. Once inside, well-lit lobbies invite customers to deal face to face with staff. Customers can watch as staff analyzes their precious metals or diamonds. The lobby has comfortable seating and televisions, so even if customers bring children along, they will feel welcome, safe and confident they have come to the right place to do business. Fisher observes, “We have a lot of families come in to do business, especially during the summer. Air conditioners go out, cars break down – there are lots of reasons mothers and fathers come in.” It is important to him that customers feel safe, and Tulsa Gold & Gems wants to be sure every customer gets the money they need without having to deal with any more stress.
A licensed pawn broker and approved to deal in precious metals, Tulsa Gold & Gems not only pays top dollar, but they also offer fantastic rates on loans for customers looking to use their jewelry as collateral. All first time loan customers are automatically approved for a zero percent interest loan up to $25,000 regardless of their credit. Loan amounts are based on their jewelry as collateral.
With top-notch, haggle-free service, up-to-the-minute pricing in a secure and family-friendly environment, Tulsa Gold & Gems is the place to go if you are in need of cash quickly or looking for a return on your investments in gold or jewelry. Business hours are 9 a.m. to
5 p.m. Monday through Friday and 10 a.m. to 2 p.m. on Saturday. For more information, call Tulsa Gold & Gems at (918) 743-2274 or visit their user-friendly and educational website at www.WeAreGoldBuyers.com.
Christopher Davis is an educator and musician, as well as a writer. A California native, he resides in Tulsa with his wife, two sons and a modest menagerie of pets. When he isn't inspiring young minds, you will most likely find him spending time with his family or playing drums and percussion with Project Huckleberry or the Movetet. In addition to Value News, Davis also writes for Currentland. You can view his work at https://seedavis.wordpress.com.
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