By: Duane Blankenship | Category: Recreation/Leisure | Issue: August 2013
Sales Manager Tina Campbell and Managing Partner Kim Siex are ecstatic that the Bob Hurley RV team has far exceeded performance expectations for the company’s first seven months in business.
Bob Hurley is one of the most respected and largest automotive dealers in the state of Oklahoma. In January of this year, he and business partner Kim Siex opened the doors of Bob Hurley RV. They began the venture with just two employees and two RV trailers. They now have 28 employees and an inventory of over 200 RV units. In June alone, Bob Hurley RV sold 79 units.
Kim is a 31-year veteran of the RV industry and credits much of the company’s early success to Sales Manager Tina Campbell. Tina has 16 years of experience in the RV industry and was first hired by Kim when he worked for another area RV dealer. “We’ve worked together so long,” said Tina, “that we function as a team.”
Tina currently supervises a sales staff of six and a business development center, led by Marvin Johnson. “Marvin takes all incoming sales calls and Internet leads and is the first contact a potential customer has with Bob Hurley RV. He is the first impression made for our company,” says Tina. Marvin is on the job every day of the week, even on his days off. Tina is rightfully proud of each person in her department. “They have varying personalities, talents and skills, and we do our best to pair the right sales person with each potential customer. You can buy the same products we carry from another dealer, but you can’t buy our people or the great attitude and commitment each has for serving customers.”
When Bob Hurley RV interviews an applicant for a management or sales position, the first interview is with the individual. If there is mutual interest, a second interview is then scheduled along with the person’s spouse. “It’s so important to know that each employee not only wants to be employed with us, but that their spouse also wants them to work here,” said Tina.
It’s obvious when talking with Tina Campbell that she is imbued with a great work ethic, which she contributes to her parents and grandparents. “Our sales staff feels that our hearts have to be in the making of memories for our customers,” said Tina. “We are actually selling ‘memory boxes’ that will be filled with good times to be cherished for a lifetime.”
Since the store’s opening in January, the technicians at Bob Hurley RV have done all their work outside – in rain, hail, snow and heat. “Our techs are some of the best in the industry, and they’ve done their work without complaining,” said Kim. In early July, the company’s new service shop was completed and opened. It contains 14 inside work bays and 24 outside bays. A total of 38 RVs can receive service at any given time. Currently Bob Hurley RV has 10 service technicians with more coming on board each week, according to Kim.
The service department provides anything your RV might need including insurance repairs, body damage, roof repair and replacement, and side wall repair and replacement. They can also update or add appliances to the inside of your RV camper or trailer. “We work on all brands,” says Kim, “and popular upgrades often include awnings, satellite dishes, air conditioning units and hitches.”
Bob Hurley RV sales and parts departments are open 8 a.m. to 7 p.m. Monday through Friday and 9 a.m. to 5 p.m. Saturday. RV service is open 8 a.m. to 6 p.m. Monday through Friday and 9 a.m. to 3 p.m. Saturday. Stop in and meet the staff and check out the beautiful, functional campers that could enhance you and your family’s life.
Blankenship graduated from the University of Oklahoma and has enjoyed a lifetime career in advertising. He started his own advertising business in 1993 and enjoys creating graphic art and writing. Hobbies include hunting, fishing and pencil drawings. Duane and his wife, Janice, have been married over 50 years and are active in their church and community. He has been a contributing writer for Value News/Values Magazine since 2005.
2002 West Skelly Drive | Tulsa, OK 74107
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