By: Duane Blankenship | Category: Automotive | Issue: December 2012
Bill Knight Ford Service Manager Bill Duensing, Quick Lane Assistant Manager Kate Collier and Manager Chad Ball, and Bill Knight, owner of Bill Knight Ford and Quick Lane Tire & Auto Centers.
Bill Knight Automotive is adding their second Quick Lane at Bill Knight Ford, located at 9607 S. Memorial. Located on the north end of the Bill Knight Ford building, Quick Lane concentrates its focus on tires and basic car maintenance products and services. They carry all major tire brands including Goodyear, Continental, Michelin, BF Goodrich, Uniroyal and General, to ensure the tire you need is in stock. Quick Lane services include tire rotations, new tire installation, tire mounting and balancing, battery testing, and inspections of belts and hoses. Factory-trained technicians also provide other basic vehicle products and services that include brakes, batteries, oil changes, oil and air filters, wiper blades, transmission and other fluids, and more. "We carry name brand products, have Ford factory trained technicians and offer prices to compete with any after market service center," said Mr. Knight.
The new Quick Lane Tire & Auto Center Manager Chad Ball and Assistant Manager Kate Collier are both experienced in the areas of customer service and quick service. They extend the well-known Bill Knight motto “Service You Can Trust” to every customer, and will not be trying to sell you anything your vehicle doesn’t need.
According to Mr. Knight, “We’ve added another valuable service for our customers who asked us for a quick-service solution where they could bring their vehicles and wait while the car received simple maintenance. Our first Quick Lane is located just east of Memorial on 41st Street and has proven to be a positive experience for customers looking for competitively priced products and services.” Both locations are equipped to provide services for Ford, Lincoln, or any other make or model car, truck or SUV.
Not only does Quick Lane stock more than 250 tires, but they offer a “meet-or-beat” guarantee that assures you that you’re purchasing your new tires at the best price offered in town. Chad and Kate will also help you get the most out of your tires by providing some simple maintenance tips that could improve gas mileage and help keep you and your family safer when you’re traveling. “We’re going to recommend the right tire for your vehicle at the best price,” said Chad.
“Each time you bring your car in for service, it will get a free vehicle inspection that will provide you with a report depicting the current health of your car,” added Kate. The report includes a visual tire inspection for proper inflation and wear, a brake inspection and brake fluid check, inspection of all other fluids, and other under-the-hood and under-the-car visual inspections. A copy of the Vehicle Check-Up Report will be provided to you with all inspected items noted as good, fair or bad. You’ll know if a problem exists, and if it needs immediate attention or if it can go a while longer. You’ll feel relieved when your car gets a report card indicating that all is in good and safe working order.
"2012 will be the fourth consecutive year that our team will finish as the number one volume Ford dealer in Oklahoma. Our customer base continues to grow and this is a great additional service for them," said Bill. He adds that Bill Knight Ford understands the importance of being available even after the sale. Quick Lane Tire & Auto Centers are one of the many ways Bill Knight Ford continues to provide value-added services for their customers.
Store hours for the new Quick Lane Tire & Auto Center are Monday through Friday from 7 a.m. to 7 p.m. and Saturday from 8 a.m. to 4 p.m. Quick Lane is closed Sundays. Come in and say hello to Chad and Kate and check out the new facility.
Blankenship graduated from the University of Oklahoma and has enjoyed a lifetime career in advertising. He started his own advertising business in 1993 and enjoys creating graphic art and writing. Hobbies include hunting, fishing and pencil drawings. Duane and his wife, Janice, have been married over 50 years and are active in their church and community. He has been a contributing writer for Value News/Values Magazine since 2005.