By: Duane Blankenship | Category: Automotive | Issue: December 2015
Bill Knight Ford Service Manager Bill Duensing and Service Advisors Alberto Miranda, Kyle Wilson and Rodney Palmer enjoy providing value-added service to Quick Lane customers.
Responding to the needs of customers has contributed to the great success of Quick Lane Tire & Auto Center. “We’ve learned everyone has a busy lifestyle, and we are designing our service around them,” says Service Manager Bill Duensing. “We know that maintaining your vehicle, although very important, isn’t the first thing you think of every day, so we are trying to make it easier. One way we are doing so is by extending our service hours. We are open from 7 a.m. to 8 p.m. Monday through Friday, and from 8 a.m. to 4 p.m. Saturday. Bring your car in before closing Friday evening and we’ll have it ready for you Saturday morning.”
Quick Lane provides services for all makes and models of vehicles. Services include tire installation, rotation, mounting and balancing; battery testing; hose, belt and brake inspections; oil changes, oil and air filters; wiper blades; and transmission and other fluid changes. “We carry name brand products at after-market prices,” says Duensing. “We perform an average of 800 Works packages per month, we are the #1 volume Ford service department in Oklahoma, and we see an average of 950 customers per month. Come to the Quick Lane and service department that more people in Oklahoma trust than any other.”
Each time you bring your car in for service, it receives a free vehicle inspection plus a printed report that depicts the current health of your vehicle. The report includes a visual tire inspection noting any wear, recommended inflation pressures, a brake inspection and brake fluid check, inspection of all fluids, and under-the-hood and under-the-car visual inspections. All categories checked will be noted as good, fair or bad, so you’ll know what services might be needed now or in the future. It’s a good feeling knowing your car has been thoroughly inspected and has received a report card letting you know if it is safe to drive.
Quick Lane carries all major tire brands including Goodyear, Continental, Michelin, BFGoodrich, Uniroyal and General, plus many other brands. They have more than 250 tires in stock and extend a “meet-or-beat” guarantee that assures you that you’re purchasing your new tires at the best price offered in town. “We always recommend the right tire for your vehicle at the best price,” said Duensing.
Your experienced Quick Lane advisors are Alberto Miranda, Kyle Wilson and Rodney Palmer. “We extend Bill Knight ‘Service You Can Trust’ to every customer,” says Duensing, “and you can be assured that we won’t try to sell you anything we do not believe your vehicle needs.”
Bill Knight Ford and Quick Lane continue to provide value-added services for their customers. Stop by the next time your vehicle needs tires or basic car maintenance.
Blankenship graduated from the University of Oklahoma and has enjoyed a lifetime career in advertising. He started his own advertising business in 1993 and enjoys creating graphic art and writing. Hobbies include hunting, fishing and pencil drawings. Duane and his wife, Janice, have been married over 50 years and are active in their church and community. He has been a contributing writer for Value News/Values Magazine since 2005.
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