More Than a Tile Store

Tile by Tony – building relationships with customers and going above expectations.

By: Carol Beck-Round | Category: Other | Issue: August 2013

Tony Sementi, master craftsman and owner of Tile by Tony, opens the door to one of the tile showers on display at his showroom in Catoosa. Tile by Tony is more than just a tile store, specializing in kitchen and bath remodels.

Tony Sementi, master craftsman and owner of Tile by Tony, opens the door to one of the tile showers on display at his showroom in Catoosa. Tile by Tony is more than just a tile store, specializing in kitchen and bath remodels.

Tony Sementi believes in “under promising and over delivering” to his customers. Maybe that’s why his business, Tile by Tony, has grown into one of the area’s largest kitchen and bath ­remodeling businesses since opening in 1982.
    Sementi, whose background began with a three-year ­construction apprenticeship in Fort Worth, Texas, grew up working with his hands. “My dad was an engineer,” he says, “and I was always building something.” Sementi’s reputation for ­high-quality work and customer ­service has earned his business the highest rating at Angie’s List. “I believe it – Angie’s List is a much more honest assessment from customers than other online review sites,” he adds.
    When Sementi started his business, tile was his mainstay. “There was a niche for tile at the time and for quality work,” he says. However, within a few years he began to diversify, but the name stuck.
    Initially after expanding, the business focused on bathroom remodels, moving into kitchen remodeling later. What sets Tile by Tony apart from similar businesses – besides Sementi’s ­quality work – is the fact that he has 12 employees on staff. “Because I have a plumber, ­electrician, sheet rocker, painter, carpenter, and a granite and tile crew on staff, we can get in quickly and get the job done,” he adds. “While some remodelers have to line up an electrician or a plumber and then wait for them to show up, I can count on ­having my crew there when I need them. I can schedule a job in the sequence it needs to be done and ­get it finished in a timely ­fashion.”
    In addition to tile, the ­showroom at 1875 N. Hwy. 66 offers a variety of  carpet, ­hardwood floors, wood laminate flooring, glass shower doors, ­mirrors, ­granite countertops, sinks, tubs and showers as well as custom cabinetry from which to choose. “We pretty much do it all and we do it well,” says Sementi. “My crew has been with me for years and they are the best.”
    Sementi and his crew take pride in their work. “Reputation is everything,” he says. “If you ask around for referrals, people tell us that our name continually comes up. We pride ourselves on that, and we bend over ­backwards for people.” Sementi, who supervises each job, initially visits with clients to get their vision for the project. He then shares what he envisions with them and with his crew. “They are an incredibly talented group,” he says.
    “I am really hands on,” he adds, “but I don’t micromanage my crew. I am involved in the scheduling and making sure the materials arrive on time. Basically, I steer the ship. I am there to provide direction. They make it happen.”
    He continues, “I’ve always had a customer service attitude and a desire to please people. We do high-end work and if the ­customer is not 100 percent ­satisfied, we will make it right.”
    The business will also do house additions. Recently, they completed a sunroom on a ­­­25-year-old house. “They wanted the addition to look like it had been there from day one,” he explains. “It was a challenge because the house’s exterior was rock. We had to locate the matching rock, which we were able to do by ­finding a house that was being torn down. It was an exact match and turned out really good.”
    While most of Sementi’s business is in Tulsa, Owasso, Glenpool and the Claremore area, his reputation for customer service and quality work have landed jobs for the company in Bartlesville, Okmulgee and Muskogee. “We have a huge ­customer base,” he says. “We are well-known in the industry for getting the job done in a timely, professional manner.”
    Tony’s showroom is open Monday through Thursday, 8 a.m. to 5 p.m., on Friday, 8 a.m. to 4 p.m., and by appointment only on Saturday.

For more information, contact

Tile by Tony, Inc.

1875 N. Hwy. 66
Catoosa, OK 74015
(918) 379-0743

www.tilebytony.com/


Carol Beck-Round Profile Picture

About Author Carol Beck-Round

After 30 years in public school education, Carol Round retired and moved from Grand Lake to Claremore, Oklahoma in 2005, where she writes a weekly faith-based column which runs in 14 Oklahoma newspapers as well as several national and international publications. Three volumes of her columns have been compiled into collections: A Matter of Faith, Faith Matters and by FAITH alone. She has also written Journaling with Jesus: How to Draw Closer to God and a companion workbook, The 40-Day Challenge. This past year she has written three children’s books, a series called Nana’s 3 Jars, to teach children about the value of giving, saving and spending money. All of Carol’s books are available through Amazon. In addition to writing her weekly column, authoring books and speaking to women’s groups, she writes for Value News. She also blogs regularly at www.carolaround.com. When she is not writing or speaking, she loves spending time with her three grandchildren, working in her flowerbeds, shooting photos, volunteering at her church or going on mission trips overseas, and hiking. She is also an avid reader and loves working crosswords and trying to solve Sudoku puzzles.

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Tile by Tony Inc.

For more information, contact:

Tile by Tony Inc.

(918) 379-0743
eat0@eau0eav0eaw0
430 S. Cherokee | Catoosa, OK
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