By: Eddie Stephens | Category: Consumer News | Issue: December 2006
(L to R) Ron Rhodes and Tracy Gilliss are honored to serve their growing customer base.
Businesses value a loyal customer base. Likewise, customers share loyalty where their patronage is valued.
Affordable Automotive & Battery is outstanding on both fronts. Assuring loyalty means keeping their customers informed while providing them with exceptional auto repair.
Since July of 2005, Ron Rhodes and Tracy Gilliss have gained recognition at their Broken Arrow location. Many locals associate Gilliss with the respected, independent repair facility his father owned and operated for 33 years.
Rhodes and Gilliss have built a good reputation as well in the automotive industry. Each has over 30 years experience in sales and service.
They are establishing their automotive repair business with the same brand of trusted, long-standing service customers deserve. “We want to inform those who have known us through the years that we’re here,” Rhodes says.
“Servicing those we know while reaching new customers is one of our business goals. Maintaining and building loyalty is a commitment we take seriously.”
Get to know Affordable Automotive by trusting them with your foreign and domestic vehicle care needs. They are a full-service facility equipped with everything necessary to maintain your car.
Rhodes defines their service scope, “We repair everything your auto’s engine would require internally. Drivability and performance are your concerns and they’re ours as well.”
This noticeable commitment in their improved service area includes an outstanding team of repair technicians. “We’ve increased our facility ten-fold since opening,” Rhodes emphasizes, “And our techs are phenomenal.”
Gilliss and Rhodes refer to their three technicians as a “dream team”. Each has achieved Master-Tech status and bring over 64 years of combined experience to the business.
You will get to know them as efficient and increasingly knowledgeable in their expertise. Working in a clean, well equipped environment means your vehicle will be repaired effectively.
Those who have experienced the Affordable Automotive service level express their loyalty through referrals. “Customer referral contributes to a large percentage of our business,” Rhodes emphasizes.
They are members of the Better Business Bureau. In their first year of business, Affordable achieved the Bureau’s Honor Roll status.
Their recognized quality of automobile service extends to other areas. Affordable Automotive is a battery dealership and provides marine maintenance, too.
Their battery business, featuring the Continental brand, services numerous commercial accounts. Offering mobile battery service, they trouble-shoot, deliver and install their products where needed, including many area car dealerships.
Marine service includes warranty work on the popular Motor-Guide Trolling Motors. Customers trust them to maintain both in-board and out-board motors in addition to supplying their marine battery needs with Trojan brand batteries.
Rhodes, Gilliss and their exceptional team of technicians create a friendly, casual environment. You will recognize why customers trust them as they engagingly discuss your repair or service issue.
Affordable Automotive & Battery is conveniently located on Kenosha (71st street), west of Lynn Lane. A spacious lot fronts their facility offering easy access to customers.
Renew your relationship with them or get to know them as the trusted location for your vehicle repair needs. Maintaining and building customer loyalty is their business.