By: Sheryl Sowell | Category: Automotive | Issue: June 2010
Owner Roger Higinbotham is on site daily at the locally-owned Owasso Collision Specialists.
A simple fact of life is that accidents happen. And the road, of course, is no exception – vehicle collisions occur to even the best of drivers. If you recently experienced this stressful situation and are on the lookout for reliable, talented collision repair experts, look no further than Owasso Collision Specialists, owned by Roger and Michelle Higinbotham. They are new to town, but they are not new to collision repair.
For eight years, Roger was part owner of the largest collision repair center in Broken Arrow. “We are new to the Owasso community, but we are not new to the industry,” says Michelle. “We are so happy and excited to be in Owasso and to serve this community. We have been working toward this goal for several years.”
A current trend in the collision repair industry is that local shops are selling out to national, even foreign companies. These “chain” collision centers are becoming increasingly popular. Owasso Collision Specialists stands out from these types of repair facilities because it is locally owned and operated. That means there is an owner on site daily to assist customers with any questions or concerns. “I oversee the entire process, from the moment you drop off your vehicle to pick up. I inspect and test drive every vehicle before it’s returned to the customer. If for any reason you are not 100 percent satisfied with your repair, you can speak directly with me,” says Roger.
In fact, the Higinbothams strive for 100 percent customer satisfaction, 100 percent of the time. “We make sure our customers are pleased with our work, and potential clients are always welcome to check out our facility and our many references.” They offer free estimates and a lifetime warranty on paint and workmanship. Honesty is important to the staff at OCS, and they are as accurate as possible when giving customers estimates. “We don’t tell people what they want to hear just to get them through the door,” says Michelle.
In addition to increased customer satisfaction and an owner on site, another benefit of being locally owned is that the company is more community-minded than many chain facilities. “As a local business owner, we think local and buy local when we can to support our community,” explains Michelle. “I have heard many people say there is no reason to go out of town anymore with the increased shopping opportunities in Owasso. We want that to be the same for our industry. We desire to be your local collision repair facility.”
The company boasts an exceptionally seasoned and knowledgeable staff. Roger and his team of technicians worked together in Broken Arrow and have 68 years of combined collision repair experience. “Our painter, Shawn Kitchen, has 23 years experience. He is a PPG Silver Class certified and also waterborne certified painter,” says Roger. “Our body technician has 33 years experience, and our staff and technicians are all I-Car Gold Class certified.”
Owasso Collision Specialists provides full-service automotive collision repair and works with all insurance companies. “We handle every aspect of your vehicle’s repair process. We can help you make arrangements for a rental car, work with your insurance company throughout the repair process, and keep you informed on the status of your vehicle,” says Michelle.
Services include collision repair, window replacements, paint-less dent removal, hail repair, scratch removal, structural body repair, computerized frame straightening, and a computerized paint match system using environmentally-friendly waterborne paint.
If you are need of dependable, honest, top-notch collision repair service, call or visit your local Owasso Collision Specialists today. They are located at 8939 N. Garnett Rd., formerly Morton Marine.
Sheryl Sowell was born and raised in Tulsa, OK. She graduated from Will Rogers High School and received her Bachelor of Arts in English from Northeastern State University in 2007. She has worked for Value News as editor, writer and advertising copywriter since 2008. She enjoys meeting and interviewing people for Value News articles, learning about their backgrounds, and helping to promote their businesses and local events. In her free time, she enjoys reading, trying new recipes and crafts from Pinterest, attending concerts and sporting events, and spending time with family and friends. Sheryl lives in Tulsa with her fiancé Paul, their daughter Scarlett, and their two dogs, Gunner and Boo.