By: Sheryl Sowell | Category: Professional Services | Issue: October 2011
Office Manager Angela Mack, General Manager Michelle Hawksworth, and Owner Greg Strange in Countertop Solution’s beautiful showroom.
Some companies focus on providing high quality products; others emphasize top-notch customer service, while a few make it a point to be involved in the community and charitable works. If you’re looking for a kitchen and bath specialist that does all three of these, Countertop Solutions, Inc. in Broken Arrow is what you’ve been searching for. A family owned and operated business, Countertop Solutions has served northeast Oklahoma for 14 years.
Owner Greg Strange explains that his company’s philosophy is to take the best care possible of customers, employees, and the community. “We are very proud of our loyal staff. We have nine employees, many that have been with us for several years,” says Greg. “Every staff member receives benefits and health insurance, and we try to improve their quality of life by doing things like holding voter registration events and helping them receive credit counseling to buy their own cars and homes.” Recently, Michelle Hawksworth was promoted to general manager of Countertop Solutions after serving the company as office manager and sales manager.
Countertop Solutions is also a faith-based company that cares about the community. They contribute a portion of their profits to several local organizations, including Church on the Move, Jacob’s House, World Challenge, Calvary Boys’ Ranch, John 3:16 Mission, and more. “It’s very important for us as a company to be socially aware and responsible,” says Office Manager Angela Mack.
Countertop Solutions offers a complete line of kitchen and bath countertops, including granite, quartz, marble, Corian, solid surface, laminate, and recycled glass and concrete. They also carry faucet fixtures, shower fixtures, sinks, tile for backsplashes, and much more. The professionals of Countertop Solutions are thoroughly prepared to assist you in your next kitchen or bath remodeling project, any new construction, or small or medium commercial projects.
“There are around 500 species of granite, with a couple hundred available in town,” says Greg. “We purchase from four local vendors as well as three out-of-state vendors, so we have access to about 400 different colors of granite.”
A popular choice at Countertop Solutions is the Onyx Collection, the premier custom shower manufacturer in America. Onyx is versatile and can be manufactured to your specifications in almost any shape, size and color. You can even inlay a special photograph, logo or design as a custom touch to your project. Onyx is guaranteed forever by the manufacturer. If you’re looking for something stunning, luxurious and elegant, Countertop Solutions carries Portofino, breathtaking marble imported from Italy.
A new option at Countertop Solutions is Genistone Custom Stone Countertops. “This is an exciting new product that is perfect for outdoor kitchens, islands and special vanities. It has the appearance of concrete, but is a different mixture,” says Greg. “The results are customized, unique, and very visually interesting.”
Countertop Solutions’ numerous products can be seen in their 10,000-square-foot building with showroom, located at 313 N. Redbud Ave. in Broken Arrow, or on their website, countertopsolutionsinc.com.
According to Angela, every employee of Countertop Solutions takes great pride in their work. “We are happy to help our customers through every step of the process and go above and beyond to ensure their satisfaction. To us, offering quality work and products while providing a positive overall customer experience is of the utmost importance.”
At the end of each job, Countertop Solutions provides customers with a packet that includes a 10-year written warranty for all granite (the only company in northeast Oklahoma to offer this), as well a customer satisfaction survey. Greg proudly reports that based on these surveys, they have a 95 percent customer satisfaction rate.
Countertop Solutions is a member of the Broken Arrow Chamber of Commerce, Home Builders Association of Greater Tulsa, the National Marble Institute of America, and National Federation of Independent Business. The company has earned an “A” rating with the Tulsa Better Business Bureau.
Sheryl Sowell was born and raised in Tulsa, OK. She graduated from Will Rogers High School and received her Bachelor of Arts in English from Northeastern State University in 2007. She has worked for Value News as editor, writer and advertising copywriter since 2008. She enjoys meeting and interviewing people for Value News articles, learning about their backgrounds, and helping to promote their businesses and local events. In her free time, she enjoys reading, trying new recipes and crafts from Pinterest, attending concerts and sporting events, and spending time with family and friends. Sheryl lives in Tulsa with her fiancé Paul, their daughter Scarlett, and their two dogs, Gunner and Boo.