Committed to Improving Your Buying Experience

Bill Knight Ford maintains focus of making the total automotive experience outstanding for every customer.

By: Duane Blankenship | Category: Other | Issue: December 2013

Owner Bill Knight, Service Manager Bill Duensing and General Manager Kelly Summers are proud of the ever-evolving changes focusing on outstanding customer services that keep Bill Knight Ford a significant leader in the automotive industry.

Owner Bill Knight, Service Manager Bill Duensing and General Manager Kelly Summers are proud of the ever-evolving changes focusing on outstanding customer services that keep Bill Knight Ford a significant leader in the automotive industry.

Bill Knight Ford is an ­award-winning Ford dealership that keeps its sights on improving the customer experience. Selected as the recipient of the Ford Motor Company’s Presidents Award for four consecutive years, Bill Knight Ford continues to receive national recognition as one of the leading Ford dealerships in Oklahoma and the United States. Mr. Knight and his dealership continue raising the industry standard bar each year. “We’ve made a lot of changes over the years as we continually strive to make buying a car and related ­services as simple and ­enjoyable as humanly ­possible.” Bill Knight Ford recently opened up their indoor showroom to make it more user-friendly and ­inviting, plus create more space for displaying vehicles.  

    Bill Knight Ford also recently completed ­construction of an all new and separate Fleet Center to house a revamped fleet sales ­department. “We identified and responded to the needs of companies in the metro Tulsa area,” said Mr. Knight. “As the economy has begun recovering and new home builds have increased, many companies are now replacing their fleets with new ­vehicles.” Knight has added five full-time sales staff ­members with a vision of serving the needs of that ­market.

    The automotive detail department will also be housed in the new Fleet Center. Knight says the ­dealership’s detail department had outgrown its current space. With the department now located in the new Fleet Center, detail has effectively tripled their square footage. They operate state-of-the-art automotive detailing ­equipment to ensure total ­customer satisfaction. With the move to the new space, car washing capabilities have also been improved and they still provide a no-charge car wash to every service ­customer.

    Those interested in adding to their personal or company fleet will want to check out the new Ford Transit Connect. The Transit Connect is a compact cargo van that’s big on ­capability. It can maneuver tight city streets, including ­letting you parallel park with relative ease. Loading and unloading the Transit Connect is made ­easier with its low-load height and a choice of two rear cargo door angles. It also has large side panels to make sure ­company name, logo and graphics are prominently ­displayed. According to Mr. Knight, “The Transit Connect is the ideal compact cargo van.”

    The Transit Connect has a maximum payload of 1,600 pounds, and it is easy to ­customize the interior to fit specific needs. If your goal is to move people, the Transit Connect Wagon will seat up to five passengers and still provide storage behind the second-row seat. The Transit Connect is very ­accommodating and ­attractive. It is available with SYNC® so you can stay in touch with hands-free calling and much more. While the Transit Connect is a ruggedly built truck, certified to Ford Light Commercial Vehicle Durability Standards, it also offers the comfort and ­efficiency of a car.

    “A” rated with the Better Business Bureau, you’ll want to visit Bill Knight Ford ­whatever your automotive needs may be. They pride themselves on professionalism and continually make changes that enable them to create long-term relationships with their customers.

For more information, contact

Bill Knight Automotive

9607 S. MemorialTulsa, OK 74133(918) 526-2400www.billknightauto.com 


Duane Blankenship Profile Picture

About Author Duane Blankenship

Blankenship graduated from the University of Oklahoma and has enjoyed a lifetime career in advertising. He started his own advertising business in 1993 and enjoys creating graphic art and writing. Hobbies include hunting, fishing and pencil drawings. Duane and his wife, Janice, have been married over 50 years and are active in their church and community. He has been a contributing writer for Value News/Values Magazine since 2005.

« All December 2013 Stories

Bill Knight Ford

For more information, contact:

Bill Knight Ford

(877) 594-1667 | (877) 594-1668
(877) 594-1659 9607 S. Memorial | Tulsa, OK 74133
View Map


Bill Knight Ford Online:


More about Bill Knight Ford:

Current Coupons/Offers

Top Stories

To Bee or Not to Bee

To bee or not to bee? That is the question. The answer? An inaugural Corporate Spelling Bee to raise funds for the Rogers County Literacy Council. ... Read more »