By: Shelly Robinson | Category: Retail | Issue: October 2008
The staff at WaterStone Dry Cleaning is happy to assist you with all your dry cleaning needs. (L to R, Standing) Ashley Vaughn, Shannon Taylor, (L to R, Seated) Diann McIntosh and owner Shelly Waters.
It’s fall, a nip is in the air, and frequent family gatherings and the holidays are right around the corner. Shelly Waters, owner of WaterStone Dry Cleaning with her husband Jeff, says that now is the time to get your household linens ready for entertaining and your warm wooly sweaters and coats ready for the cold weather.
WaterStone Dry Cleaning in Owasso can clean and protect everything from your favorite wool sweaters to the lightest jackets or heaviest winter coats. They shine and repair shoes and do custom alterations. They also clean down comforters, quilts, tablecloths and runners, and a variety of fabric home items. “We use only odorless, non-toxic cleaning solutions that are environmentally friendly, and we encourage our customers to recycle their hangers and plastic bags,” says Shelly.
If your holiday plans include formal occasions, WaterStone can clean tuxedos, men and women’s suits, and leather and suede items. Although you may pay designer prices for your wardrobe, you don’t have to pay top dollar to have the best care for your garments. Shelly points out that unlike most cleaners, WaterStone does not up-charge for women’s garments, silk, linen, beads, lace, trim, and other special materials. This can mean significant savings on your monthly cleaning bills.
WaterStone processes your items in its pristine, state-of-the-art processing plant, and each employee has an average of more than 9 years experience in the dry cleaning industry.
Special attention to detail is key to great customer service, and WaterStone hand-finishes each shirt and offers a button guarantee. According to Shelly, your satisfaction is 100 percent guaranteed. WaterStone’s high customer satisfaction rate is evident in their impressive clientele list: Miss Jackson’s in Utica Square, several area hotels, the Tulsa 66ers and the Tulsa Drillers. “Uniforms look better, last longer and keep truer color when they are dry-cleaned, as opposed to being washed time after time,” explains Shelly.
And you don’t even have to leave home to enjoy WaterStone’s high-quality cleaning experience. Jeff Waters reminds the Owasso community that the store offers a valet service in which they will actually pick up and deliver your dry cleaning for no additional charge. “I know what it’s like to be changing shirts in the parking lot before a business meeting because you forgot to pick up the cleaning the night before. We wanted to offer a better way,” says Jeff. If you prefer dropping off and picking up your own cleaning, WaterStone gives you the option to do that as well. Clothing can even be dropped off after hours as a convenience for customers.
The beautifully-decorated lobby at WaterStone features a gorgeous wedding gown on display. This highlights another service they offer: bridal gown cleaning and preservation. Many brides are unsure how to take care of the precious, expensive gown hanging in their closet. WaterStone offers the Keepsafe Wedding Gown Preservation System, which will protect your cherished gown from yellowing, damage to the fabric, and stains from environmental sources. A special box with double-reinforced construction and a unique viewing window keeps your dress safe and still able to be seen.
Shelly says experts agree that it is important to clean and preserve a gown as soon as possible. They begin with a careful cleaning process; next, they do a visual inspection to make sure all buttons and trim are in place. Then the dress is carefully hand-folded with ample layers of protective acid-free tissue paper and placed into the perfectly sized, archival-quality storage chest. “It’s the finishing touch to the wedding,” says Shelly. “Nothing conveys the emotion of the wedding like the dress itself, and I rarely see a bride’s mother who doesn’t tear up when she brings in her daughter’s dress. It’s preserving a memory.” This system is also available for christening gowns, communion dresses, doll clothes, quilts, linens and costumes.
The Waters offer a discount for the military, the police and fire departments, clergy members, and teachers. They invite you to try their services for all your dry cleaning needs. “We live, work and worship right in the Owasso community and want to make it a brighter, better place for our neighbors,” says Shelly.