By: Deanna Rebro | Category: Other | Issue: December 2007
Bekkie O’Neal, Sara Wilson, owner, and Melissa Corn, general manager, invite you to visit Pet Stop’s fish room, the largest in Oklahoma.
After recovering from a devastating fire, Pet Stop is back in business. David and Sara Wilson, owners, have been operating in a temporary location across the street since June 10 when the fire claimed their entire inventory and several animals. Now they are back home at their original location, and everything is fresh and new. And to celebrate the store’s recovery, its Grand Reopening will be held December 7 through 9.
After the fire, David and Sara immediately began working to turn their negative situation into a positive. They asked each of their employees what they would do to revamp the store if anything and everything was possible. Sara says their ideas were priceless, and she and her husband were able to incorporate nearly everything contributed by their employees. Ideas were also taken from pet stores visited by the couple in Dallas and San Antonio.
Pet Stop has been completely redesigned to optimize every inch of its 11,000 square feet. The new store combines state-of-the-art technology with some of the most creative features in pet retail. According to Sara, it is the first pet store in Oklahoma to feature puppy kennels with individual lighting in each kennel. Bright and colorful play areas also provide space for the puppies to exercise and get acquainted with their new families.
Pet Stop also features high-tech bird units and feline pens with cat trees. Special petters allow patrons to interact with bunnies, ferrets and guinea pigs. And, Sara proudly points out, the darkened fish room is the largest in the state. Customers once again have all of their favorite pet foods and products, plus new selections in each department.
The new store even includes a party room for children’s birthdays and other special events. The room can also accommodate for dogs’ birthday parties. Word of mouth about the party room had people booking it weeks before Pet Stop’s reopening. “This is one of the new things we have to get the community more involved,” says Melissa Corn, a 10-year employee and general manager of the store.
Serious attention was given to installing a state-of-the-art filtration system and sterilization unit. A special quarantine room, with a separate ventilation system, is available for any animals that may become ill.
Independent ownership has allowed the Wilsons to create different and better ways to serve their customers in the new Pet Stop. The store may not be as big as the chain retailers, but it is much bigger in personal service. Staff members, many of which have been with Pet Stop for its 11 years of business, are always willing to help customers. Store personnel is always on hand to show pets to customers and answer questions about their care.
“We have the most wonderful and loyal customers, the best employees anybody could have, and we are so happy to be back,” Sara says with tears in her eyes. She also wants to publicly thank the Owasso firefighters, Wild Heart Ranch and Small Animal Hospital of Owasso for their help during the time of the fire.
The store’s Grand Reopening, held December 7 through 8, will feature fun activities for all. Hamster ball races and crayon drawing contests will be held for the young ones, and a photo contest can be enjoyed by those who are young at heart. Door prizes and gift certificates will also be awarded to customers.
Pet Stop is located at 12701 E. 86th Pl. N. in Owasso, just down the way from the Dickinson Owasso 10 movie theater. The store’s hours are Monday through Saturday from 9 a.m. to 9 p.m. and Sunday from noon to 6 p.m. Stop by and find out why so many pet owners in Owasso rely on Pet Stop as their one-stop pet shop.
Deanna Rebro has worked in the publishing industry 30+ years, including eight years writing for Value News. She has also worked in real estate for the past six years. Deanna graduated from Kent State University in Kent, Ohio with a B.A. in Journalism. Outside of work, she serves as Vice President on the Board of Directors for Pet Adoption League. “Every story I write is a learning experience,” she said.