By: Duane Blankenship | Category: Other | Issue: February 2010
Victory Carpet Cleaning’s Chad Leonard, owner Don Merritt, and Lee Bart specialize in cleaning carpets, upholstery and much more.
Victory Carpet & Upholstery Cleaning has been earning the trust and confidence of patrons in the Tulsa metropolitan area for over 15 years. Don and Donna Merritt have built their highly successful, family-owned and operated business on an important principle of their Christian faith, the Golden Rule – treating others the way you want to be treated. According to the long list of satisfied repeat customers, this foundation has worked.
Don and Donna have been in the carpet cleaning industry for 26 years. Fifteen years ago, on a step of faith, Don began his own carpet cleaning business by purchasing a portable cleaning unit that fit into the back of his Honda Accord. From the beginning, Don was intent on providing customers with the best cleaning job possible with the equipment he had. In 1995, the couple received financing on their first van, and today they have a six-truck fleet. “Professionalism and integrity are what take us back to our customers’ homes time and time again,” says Donna.
The services of Victory Carpet & Upholstery Cleaning also include water damage restoration and tile and grout cleaning. The company uses the most advanced anti-mold chemicals available to bring water-damaged homes back to their original condition. When contracted to clean tile and grout, Victory uses scrubber tile grout brushes, followed by an 800 PSI truck-mounted cleaner.
Some of the toughest stains to remove from carpet fibers include pet urine, Kool-Aid, soda and dirt. According to Don, “Our chemicals and treatment process will remove all of these stains.” One thing to remember with pet urine is that the carpet can be cleaned, but the urine will stay in the carpet pad. Victory offers a special service to pull back the carpet and clean underneath. The Merritts explain that some of the leading carpet manufacturers state in their warranties that carpets must be hot water extraction cleaned at least once a year to maintain the warranty.
Donna says Victory does business with all types of customers – residential, rentals, commercial buildings, offices, doctor and dentist offices, custom homes, apartments, banks, churches and retirement homes. When allowing people you don’t know into your home or business, you want to be sure that they and the company with which you’re dealing are honorable. All Victory employees undergo police background checks, are licensed and bonded, and are certified by the Institute of Inspection Cleaning and Restoration (IICRC). Additionally, Victory carries all insurance specified by law.
Their cleaning process does not use soap because of its tendency to degrade carpet faster. Victory uses steam and special chemicals to help preserve the carpet while cleaning. The process actually sanitizes carpets as they are cleaned by using a 100 percent safe, environmentally-friendly chemical cleaning process applied at 220 to 230 degrees Fahrenheit. Don says he is frequently asked if the chemicals are safe for children and pets. “They are the best available in our industry, and all have been tested and proven to be child and animal friendly. Plus, they are green,” he says.
If you’re thinking about having some cleaning services performed at your home or business, Donna asks that you please check out Victory Carpet & Cleaning with the Better Business Bureau. The Merritts know you’ll get a good report and hope you’ll give them a chance to quote your next project.
Donna adds, "Our pastor and dear friend, Billy Joe Daugherty of Victory Christian Center, passed this year. He was always encouraging us in our business and praying for our success. We will miss him dearly.”
Blankenship graduated from the University of Oklahoma and has enjoyed a lifetime career in advertising. He started his own advertising business in 1993 and enjoys creating graphic art and writing. Hobbies include hunting, fishing and pencil drawings. Duane and his wife, Janice, have been married over 50 years and are active in their church and community. He has been a contributing writer for Value News/Values Magazine since 2005.